Protecting our customer information is of utmost importance to The Plan Group. For this reason, any cookies used on our sites will not contain personally identifiable information about you. Although cookies are used on our websites to enable us to make your visits as efficient as possible.
Benefits to the user experience of Cookies
Cookies are small text files placed on your computer by websites or sometimes by emails. Cookies provide useful data to companies and help in a number of ways. As a user of our website, it makes your time on the site more efficient by not having to re-enter certain details each time you frequent the site. Cookies ensure that you receive the most appropriate information from Plan Insurance. We use cookies as part of our analysis as to the ways our visitors interact with The Plan Group sites and they serve to highlight where improvements might be needed.
Three types of cookies are implemented on our websites:
- Session cookies that are deleted at the end of each session
- Persistent cookies remain in place over numerous visits to our sites
- Third party cookies that are placed by our business partners
Not all of these cookies are essential and some are non-essential.
Essential Cookies
Some cookies are required in order for you to use our websites. These are used ‘in-session’ each time you visit and expire when you leave the site. They’re not stored on your computer and they don’t contain any personal data. However, you can delete them via your browser if you wish to, but this will restrict the functions that you’re able to carry out on our sites. For more information about how to disable cookies in your browser please visit the About Cookies website.
Essential cookies and how they are used on the Plan Insurance sites
- Session cookies – These enable you to carry out some essential functions on our sites. They also help by minimising the need to transfer data across the internet. They are not stored on your computer and they expire when you finish your browser session
- Tracking cookies – These enable us to recognise returning visitors to the Plan Insurance sites. For this purpose, Plan Insurance uses Google Analytics. This is a web analytics service provided by Google. By matching an anonymous, randomly generated identifier, we’re able to record specific browsing information such as how you arrive at the site, the pages you view, options you select, and the path you take through the site. By monitoring this information we’re able to make improvements to our sites. Google also reserves the rights to the data collected. We use Google Analytics to analyse page use, page interactions and the routes our customers take through our sites. These are known as ‘web metrics’. We don’t record any personal information you provide during any process.
Non-essential cookies
These cookies are usually supplied by our business partners and are used for analytical purposes to make sure that they only display information that’s interesting and relevant to you. The following list of sites that place non-essential cookies on our site is made up entirely of social networking sites that we post on; Twitter, Facebook and Google+, These cookies enable you to easily bookmark or recommend selected pages.
Accepting and blocking cookies
Your browser settings will offer you the option to block any cookies from any website. For further information about how to disable cookies in your browser please visit the about cookies website. For users of shared computers accepting or rejecting the use of cookies will affect all users of the computer in question.
Flash cookies
These cookies make it quicker and easier for you to access sites on subsequent visits that use Flash technology. Deleting them means you may have to re-enter information each time you visit the same site. But just like any cookie, you can delete Flash cookies by going to the Settings Manager for your Adobe Flash Player. You will be taken to the Adobe website, which lists the websites with the cookies in your browser. Just click Delete opposite the relevant website.
Cookies we use on our website
| Domain | Cookie name | Cookie description |
| doubleclick.net | IDE | This cookie from Google DoubleClick is used for re-targeting, optimisation, reporting and attribution of online adverts. |
| Google.co.uk | 1P_JAR | These cookies are used to gather website statistics and track conversion rates. |
| Google.co.uk | Consent | Stores the user’s cookie consent state for the current domain. |
| Google.co.uk | NID | The NID cookie contains a unique ID Google uses to remember your preferences and other information, such as your preferred language (e.g. English), how many search results you wish to have shown per page (e.g. 10 or 20), and whether or not you wish to have Google’s SafeSearch filter turned on. |
| Google.com | 1P_JAR | This cookie is used by Google to gather website statistics and track conversion rates. |
| Google.com | Consent | Stores the user’s cookie consent state for the current domain |
| Google.com | NID | The NID cookie contains a unique ID Google uses to remember your preferences and other information, such as your preferred language (e.g. English), how many search results you wish to have shown per page (e.g. 10 or 20), and whether or not you wish to have Google’s SafeSearch filter turned on. |
| theplangroup.co.uk | _dc_gtm | This cookie is for Google Tag Manager. |
| theplangroup.co.uk | _ga | This cookie is used by Google to distinguish users. |
| theplangroup.co.uk | _gid | This cookie is used to distinguish users. |
| theplangroup.co.uk | _hjIncludedInSample | Hotjar cookie. This session cookie is set to let Hotjar know whether that visitor is included in the sample. |
| theplangroup.co.uk | gacid | This cookie is used by Google to distinguish users. |
Learn more
You’ll find more information about cookies at www.allaboutcookies.org, which gives details on how to delete cookies from your computer. For information on how to do this on your mobile phone browser, please see your handset manual.